Glossary · Marketing Engineering

Multi-Touch Attribution

also: MTA · touchpoint attribution

Definition

Multi-touch attribution assigns credit for a conversion across all marketing touchpoints in the customer journey, using rules (linear, time-decay, U-shaped) or data-driven models. Most MTA implementations confuse correlation with causation and systematically overvalue bottom-funnel channels that intercept already-decided buyers.

MTA attempts to answer 'which channels deserve credit for this conversion?' — but the question itself assumes causality that rule-based models cannot establish. Data-driven attribution (Shapley value, Markov chains) is mathematically more defensible but still builds on observational data. Proper causal attribution requires geo-lift experiments, conversion lift tests, or structural models that explicitly encode the intervention distribution.

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