Glossary · Digital Economics

Network Effects

also: network effect · direct network effects · indirect network effects

Definition

A network effect exists when the value of a product to each user increases with the number of other users. Direct network effects (messaging apps) work within a single user side; indirect or cross-side network effects (marketplaces) operate across distinct user groups. Strong network effects create winner-take-most markets.

Metcalfe, Reed, and Sarnoff proposed competing scaling laws for network value, but the critical distinction is structure: direct network effects (each user benefits from more users in the same side, e.g. Facebook, WhatsApp), cross-side or indirect network effects (two-sided markets where buyers value more sellers and vice versa, e.g. Uber, OpenTable), and data network effects (each user's behavior improves the product for every other user, e.g. Google Search). The latter have grown dominant in AI/ML-driven businesses.

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