Glossary · Pricing Strategy

Price Discrimination

also: personalized pricing · differential pricing · first-degree price discrimination · second-degree price discrimination · third-degree price discrimination

Definition

Price discrimination is the practice of charging different customers different prices for the same or near-equivalent good, based on willingness to pay. The Pigou taxonomy (first, second, third degree) distinguishes individual customization, self-selection via menu, and segment-level pricing. Legal and reputational constraints govern what is allowable.

Price discrimination is the most-studied lever in microeconomic pricing theory. First-degree (perfect personalization to each customer's WTP) is theoretically optimal for the seller but rarely achievable in practice. Second-degree uses menu design so customers self-sort into bundles or volume discounts that map roughly to WTP. Third-degree segments markets on observable characteristics (geography, B2B vs B2C, student/senior discounts). Dynamic pricing algorithms blur the legal line by personalizing on inferred WTP; jurisdictions including the EU and several US states constrain what may be discriminated on. Reputational risk, the Amazon 2000 DVD pricing incident remains the canonical cautionary tale, often binds before the legal line.

Essays on this concept